Adlsdk-status-auth-pending: 4
C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing and run the uninstall.exe Perform a clean reinstall of the licensing service. specific command-line instructions
Follow these solutions in order, as they move from simple fixes to more advanced troubleshooting. Solution 1: Check and Start the Licensing Service
Common causes include:
Security software may prevent the product from writing to licensing folders or communicating with the local service. adlsdk-status-auth-pending 4
The status code adlsdk-status-auth-pending 4 indicates that the Azure Data Lake SDK (ADL SDK) has entered a during token acquisition. Unlike standard "pending" states (codes 1-3, which typically wait for network I/O), Code 4 specifically represents a client-side semaphore wait —the SDK has obtained the necessary credentials but is blocked waiting for a concurrency slot or callback release that has been orphaned.
cd "C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\Current\helper" Use code with caution.
When you receive adlsdk-status-auth-pending 4 , it specifically signifies a state where the authentication process has started, but the response from the server is stuck, missing, or invalidated. The "4" often indicates a timeout or a specific failure in the network handshake. Initial software activation. The renewal of a subscription. Switching from trial to full license. A failure to renew a token during a session. Common Causes When you receive adlsdk-status-auth-pending 4
C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing Right-click uninstall.exe and select Run as administrator Reinstall using the file you just downloaded. Cadac Group 2. Update Identity Manager (Version 2024+) If you are using 2024 or newer products, you must use Autodesk Identity Manager
In broader cases where registration fails repeatedly, users often need to:
The adlsdk-status-auth-pending 4 error is a specific licensing issue that primarily affects Autodesk software products like AutoCAD, AutoCAD LT, and other design tools within the Autodesk ecosystem. This error typically appears when launching the software and is accompanied by the message: "The license manager is not functioning or is improperly installed. [ProductName] will shut down now. ADLSDK_STATUS_AUTH_PENDING 4: this product has not been registered with the licensing service yet" . This article provides a comprehensive guide to understanding, troubleshooting, and preventing this error. which typically wait for network I/O)
. This occurs when the Autodesk Desktop Licensing Service is either outdated, corrupted, or fails to recognize the software's registration data during the launch sequence. Root Causes Missing Registration
Outdated licensing services are the most common cause of "Auth Pending" errors.
