Error is a hexadecimal system event code used in APC Smart-UPS (typically SURT/SMT/SMX series) and Symmetra units.
To avoid seeing system errors in the future, follow these best practices for UPS maintenance:
If your unit is still under warranty, do not attempt to open the chassis, as doing so voids your coverage. You can verify your device's warranty status and find regional contact numbers via the Schneider Electric Support page. If you are out of warranty, you have a few options: apc ups power system error 02000 link
: Disconnect all equipment from the UPS, unplug the UPS from the wall, and disconnect the internal battery. Wait 30 seconds, reconnect the battery, and restart. If the error persists without any equipment plugged in, the internal hardware has failed. 2. Network Management Card (NMC) Status
[Red Screen: Error 02000] ---> Check Sub-Event Logs (Codes 111, 165, 179) | v Perform a Logic Reset ("Brain Dead") | +------------------------+------------------------+ | | [Success: Error Clears] [Failure: Error Persists] | | Monitor Load Stability Contact Technical Support Step 1: Check Secondary Sub-Event Logs Error is a hexadecimal system event code used
– explains “link” errors between UPS and PC.
Unplug the UPS from the wall outlet and disconnect all external battery packs. If you are out of warranty, you have
The is a critical internal system fault indicating a generic breakdown in the power subsystem of high-end online models, such as the Smart-UPS SRT or RT series (e.g., 3kVA to 10kVA units). When this error occurs, the UPS display usually turns bright red, sounds a continuous alarm, and may disconnect downstream equipment.