Alilang FAQ

Alilang Introduction

Alilang is an integrated software including network access、VPN connection、audio and video conferencing, developed by our information platform department and security department to manage and protect the company’s network and devices. To make it simple, you can access the company’s network with it while keeping your computer safe.

Alilang downloading and Installation FAQ

1. What operating systems does Alilang supports?

2. Where to download Alilang app?

Download as follows:

3. When installing Alilang on iOS devices, I was prompted to enter a passcode, what should it be?

When installing Alilang on iOS devices, you will be asked to insert your lock screen passcode once.

4. I was prompted to enter "credential storage password", what is it?

Edit your lockscreen passcode and then restart your phone.

5. For android systems, is it mandatory to set a lock screen passcode?

Yes, it is mandatorily enforced by android to secure the device.

6. Alilang cannot be properly installed on my windows computer.

Download: Autodesk Navisworks Exporter __exclusive__

for Revit, allow for batch exporting of multiple views as individual NWC files, though the base utility typically handles single-file exports. Workflow Optimization:

The (officially the Navisworks NWC Export Utility ) is a standalone tool that allows project teams to generate Navisworks Cache (.nwc) files directly from design applications like Revit, AutoCAD, or ArchiCAD. This allows members who do not have a full licensed seat of Navisworks Manage to contribute their models for coordination and analysis. Core Functionality

You can find the official download for various versions (including 2024, 2025, and 2026) on the . Important Notes for Download:

It translates geometry, materials, and metadata into a format Navisworks understands, allowing for effective 3D model coordination. How to Download Autodesk Navisworks Exporter (2026 Method) autodesk navisworks exporter download

Double-click the downloaded executable file to unpack the files.

In Revit, use a dedicated "Navisworks Export" 3D view with hidden categories turned off to minimize NWC file size and processing times.

Click at the bottom of the dialog box to adjust your export configuration (e.g., converting linked files or setting coordinates). Click Save to generate the .nwc file. Exporting from AutoCAD / Civil 3D Open your 3D project model drawing. for Revit, allow for batch exporting of multiple

Before starting the installation, close all open CAD and BIM design programs to ensure the plugins attach correctly to their host software target directories.

Materials display incorrectly or properties are missing in Navisworks.

Double-click the downloaded .exe or .msi file and follow the on-screen prompts. Core Functionality You can find the official download

Search for "Autodesk Navisworks NWC export utility download". Navigate to the official ⁠Autodesk Support article .

The utility adds a dedicated Navisworks export menu or command across a wide range of industry-standard software, including:

In the pop-up dialog box, click at the bottom to adjust file optimization, element IDs, and coordinate settings. Choose your target folder, name the file, and click Save . Exporting from AutoCAD / Civil 3D Open your drawing and ensure you are in a 3D workspace. Type NWCOUT into the command line and press Enter .

When Navisworks opens or appends a native CAD or BIM file, it automatically creates a cache file (.nwc). This file contains all the geometry, object metadata, and settings of the original file but is highly compressed. By using the standalone exporter, team members who only draft or model can hand off lightweight, pre-converted .nwc files to the BIM Coordinator, saving massive amounts of processing time during the federation process. Why You Need the Navisworks Exporter

If you have a valid Navisworks license (Manage or Simulate) or a subscription to the AEC Collection:

VPN connetion

1.What is VPN?

A virtual private network (VPN), defined as a temporary, secure connection through a public network (usually the Internet), is a secure, stable tunnel through a chaotic public network. Virtual Private Network is an extension of the intranet. Virtual Private Networks can help remote users, corporate offices, business partners and suppliers to establish trusted secure connections with the company's intranet and secure data transmission.

2. How to view my VPN access right?

Navigate to Alilang homepage ( https://alilang.alibaba-inc.com), click on the "external network - My VPN permissions" to view it.

3.How to connect VPN?

There are four main ways to connect VPN:

4.How to connect VPN by Cisco any-connect?

1. Download Cisco anyconnect, windows click here, mac click here

2. Start Cisco Anyconnect, set the server address to vpn.alibaba-inc.com, the user name is your personal account, the password is the personal account password plus 6 digit Alilang token dynamic password.

autodesk navisworks exporter download

5.How to activate alilang token?

Open Alilang mobile APP, on the top of the home page you can click a button with the name ”Activate alilang token”. If you find a 6 digits number is flashing, that means your token is already activated.

autodesk navisworks exporter download

6.How to modify one key login receiving device?

If you need to use another device to receive the one key login authentication, register Alilang onto the new device and open the Ali token.

7.Unable to connect to specific security gateway with Cisco anyconnect.

Uninstall the current Cisco anyconnect, then download and install the latest version. Download Cisco anyconnect, windows click here, mac click here

If you are still unable to connect with the newest version, please see the following:

8.After installing VPN on a Mac system, SVN is not functioning properly.

Open terminal and input the following two commands to uninstall “web security module” from VPN.

  1. cd /opt/cisco/anyconnect/bin/
  2. sudo ./websecurity_uninstall.sh

9.How to turn off the system Internet Connection Sharing (ICS) service?

Follow these steps:

  1. Click "Start", type "services.msc" in the search field and press Enter.

    autodesk navisworks exporter download
  2. In the interface on the right to find the "Internet Connection Sharing (ICS)", double-click the service status to "stopped", and click OK.

    autodesk navisworks exporter download autodesk navisworks exporter download

10.How to turn on the Cisco VPN service?

Follow these steps:

  1. Click "Start", type "services.msc" in the search field and press Enter.

    autodesk navisworks exporter download
  2. In the interface on the right to find the "Cisco Anyconnect Secure Mobility Agent", double-click the service status to "started", and click OK.

    autodesk navisworks exporter download autodesk navisworks exporter download

11.How to uninstall and reinstall Cisco anyconnect?

  1. Find control panel

    autodesk navisworks exporter download
  2. Uninstall a program

    autodesk navisworks exporter download
  3. Find cisco anyconnect drvier, and double click for uninstall.

    autodesk navisworks exporter download
  4. Click “Yes” to finish uninstallation

    autodesk navisworks exporter download
  5. Download Cisco anyconnect, windows click here, mac click here
  6. Install cisco anyconnect

    autodesk navisworks exporter download
  7. Finish all the steps above and reconnect VPN.

How to deal with black window case when face authenticating?

If a black window popups when using face recognition, it's probably because of hosts file configuration.

  1. Windows Address bar: c:\windows\system32\drivers\etc
    Mac: Go the folder "/private/etc/hosts”

  2. Open hosts file, and check if you can find  the following address:
    render.alipay.com
    gw.alipayobjects.com
    g.alicdn.com

  3. Invalidate these dedicated websites above and retry.

【Only for outsourcing staff】How to deal with "no permission" issue when connecting intranet?

If alilang prompts "authentication failure" when you connect intranet outside office or alilang shows " no permission" hints, please ask your supervisor to apply permission for you.。

  1. The application link is :https://ds.alibaba-inc.com/#/panorama/permission/list