: Requires physical dexterity to trigger service mode before use.
I can provide custom instructions or alternative firmware reset methods for your hardware. Share public link
The green power light should blink for a moment and then remain . Your computer may play a sound indicating a new USB hardware device has been detected.
Service Tool v.4718 specifically targeted the architecture of newer G-series (MegaTank) and certain TS-series printers. These models utilize a different USB handshake protocol and encrypted memory sectors compared to older models (like the MX or MG series).
To use the tool, you must first put your printer into : Canon Service Tool v.4718 Overview | PDF - Scribd canon service tool v.4718
The is a specialized maintenance software used by technicians to perform advanced repairs and resets on Canon Pixma printers . Its primary purpose is to reset the waste ink absorber counter , which often triggers "Support Code 5B00" errors when the printer believes its internal sponges are full . Key Functions
Note: Canon does not publicly list version numbers or release notes. The v4718 identifier typically comes from extracted or leaked copies of the tool.
While keeping the Power button held down, release the button.
Click the or EEPROM button to print out a diagnostic page verifying that the counter = 0.0000 status has been achieved. Step 4: Finalizing the Process : Requires physical dexterity to trigger service mode
For simpler issues like "Ink has run out" messages, you can often bypass the error by simply holding the without needing the Service Tool. Ink absorber full - MX892 - Canon Knowledge Base
While continuing to hold the Power button, the Stop/Reset button.
Canon Service Tool v.4718 is an official, proprietary software utility designed for authorized service technicians. It interfaces directly with the printer's firmware to perform low-level maintenance tasks, calibrate hardware, and reset internal counters. Why Do Printers Have Ink Absorbers?
Resetting the waste ink counter without physically replacing or cleaning the ink absorber pads can lead to ink overflow inside your printer, potentially causing electrical shorts or mechanical damage. Your computer may play a sound indicating a
Double-check if your model requires a different number of Stop/Reset button presses to enter Service Mode (e.g., 4 or 6 times instead of 5). Software Freezes or Says "Not Responding"
: MG3500 series (including MG3550) and MG3600 series .
Find the section. Next to Absorber , ensure it is set to Main .
While resetting the digital counter bypasses the software lockout, it inside your machine.