The process achieves its purpose, but activities are disorganized and intuitive.
Form a team to complete the assessment. The tool should not be completed by one person. Engage IT managers, process owners, and stakeholders who have a "ground-level" view of how processes are actually executed. 3. Conduct the Assessment (The "What" and "How")
Based on the gaps identified, the tool helps in creating a tailored improvement roadmap. How to Conduct a COBIT 2019 Maturity Assessment in Excel
Map your existing IT practices to the 40+ COBIT 2019 governance and management objectives.
The process achieves its purpose but is largely intuitive and disorganized.
This is the most misunderstood part of the tool. You are not simply picking a number between 0 and 5. You are scoring specific attributes on a percentage scale:
Why? Because your personal "process maturity" is at Level 1 (Initial/Ad Hoc).
The spreadsheet must be mapped to the COBIT Core Model, which is split into five domains:
Processes are proactive and well-defined across the organization.
A measures your organization’s actual performance against these levels for each of the 40 governance and management objectives in COBIT 2019 (e.g., APO01 – Managed IT Management Framework, DSS02 – Managed Service Requests and Incidents, etc.).
Look at the generated radar charts. Identify where your "Current State" line falls short of the "Target State" line. For instance, if your business requires a Capability Level 3 for DSS05 (Managed Security Services) due to compliance requirements, but your current score is a Level 1, you have found a critical governance gap. Step 5: Draft the Road Map
