Because account lockouts cause panic, cybercriminals heavily target users looking for help.
Try searching by your full name or username instead. If that fails, look through your email inbox for an automated message from Facebook stating, "Your email address was changed." These emails contain a special link that says "Secure your account" or "Undo this change." Clicking that link bypasses the standard search tool. 2. "I No Longer Have Access to This Email or Phone Number"
The system will look through the database to find matching accounts. 2. Select Your Account facebookcom+login+identify
Facebook will present the available security channels linked to your account. Choose the most accessible option:
The timeline showed posts she’d never written. Photos of a wedding she never had. A job at a firm she’d never applied to. Friends she’d unfriended years ago were now commenting like nothing had happened. Select Your Account Facebook will present the available
If you are completely locked out, start at facebook.com/login/identify and look for the option that says your account was hacked. Facebook may then ask you to upload a government ID to prove your identity before restoring access.
Once you regain access, immediately enable Two-Factor Authentication and download a copy of your Facebook data (Settings > Your Information > Download). This ensures that even if the identify screen appears again, you retain control of your digital life. up‑to‑date contact details
More importantly, proactive security measures—especially two‑factor authentication, recovery codes, up‑to‑date contact details, and careful attention to phishing attempts—can prevent most lockouts from happening in the first place. Facebook’s account‑recovery systems continue to improve, and Meta is actively rolling out new support tools and AI‑powered assistance to make the process faster and more reliable.
: Ensure you have at least two working email addresses and a current mobile number tied to the account.