: Once logged in, go to the Registration Keys tab or page .
In the row of your chosen entitlement, look for the column (usually represented by three dots or a gear icon) and click it. Alternatively, click directly on the Entitlement ID link.
: Download an explicit key linked to a single specific account.
To cover all necessary aspects, I will perform a series of searches. I will search for general instructions on downloading the file and for specific details related to "NetBackup," "Backup Exec," and the "Veritas Mobile App." I will also search for related topics like "Veritas VStore API" and "customer registration key" to gather comprehensive information. search results provide a variety of sources. To cover the topic comprehensively, I need to extract information from these results. I will open the most relevant ones, including result 0, result 1, result 2, result 3, result 4, result 5, and result 6. opened pages provide detailed steps and best practices. I will also search for "Veritas Smart Meter" and "Veritas Usage Insights" to get additional context. search results provide sufficient information to write a comprehensive article. The article will cover the necessary prerequisites, a detailed step-by-step guide, troubleshooting tips, and frequently asked questions. I will also include information about aggregate keys and best practices. the Veritas ecosystem, the veritas_customer_registration_key.json file is essential for enabling the Usage Insights and Smart Meter telemetry features, primarily used with data protection solutions like Veritas NetBackup. This guide will walk you through the process of securely downloading this key. How To Download Veritas-customer-registration-key.json
This .json file is for usage tracking and registration; it does not replace your actual NetBackup license key.
Losing or needing to re-download this file is a common scenario during system migrations, hardware upgrades, or software reinstalls. This guide provides a step-by-step walkthrough on how to locate and download your Veritas customer registration key from the official Veritas portals.
Follow these chronological steps to successfully retrieve your key: : Once logged in, go to the Registration Keys tab or page
Follow these steps to obtain your registration key file.
The veritas_customer_registration_key.json (often typed with a hyphen as veritas-customer-registration-key.json ) is an essential file for Veritas NetBackup environments, particularly when enabling (formerly known as Smart Meter ) telemetry. This JSON file ties your NetBackup master server to your Veritas account, enabling usage data collection and licensing telemetry. Without this key, Usage Insights cannot function correctly, and your NetBackup installation may not be properly registered for analytics.
: Open a supported browser (Google Chrome, Mozilla Firefox, or Microsoft Edge) and navigate to the Veritas Usage Insights portal : Sign in using your Veritas Account Manager (VAM) credentials. Navigate to Registration Keys : Once logged in, go to the Registration Keys Select Your Key Type Single Key : Download an explicit key linked to a
Click to synchronize your local environment with your Veritas entitlements. For Veritas Backup Exec Open the Backup Exec console.
Under the or Product Activation section, check for a dedicated link to download the customer registration key.
If the download option is grayed out, your user profile likely lacks the necessary VEMS privileges. Contact your organization's Veritas Account Administrator to elevate your account permissions to . "Invalid Key Format" Error
: During a NetBackup installation or upgrade, you will be prompted to provide the path to this file.