Try logging in with the default credentials if they haven't been changed: User: admin | Password: secure User: admin | Password: admin
"TS3310 Admin Account Locked - Customer is unable to access the IBM TS3310 tape library due to a locked admin account. Requesting assistance to unlock the account or reset the password. Provide estimated time of resolution and any additional information required to facilitate the process."
This usually resets the "admin" password to or admin .
Note: If your organization adheres to strict security compliance (such as HIPAA or manual hardening), these default accounts were likely changed during initial deployment. Step 3: Unlock via the Multi-operator Panel (MOP) ibm ts3310 admin account locked
Try logging into the using your standard admin credentials.
If you cannot wait for the timeout, you can manually reset the passwords from the library's front panel (Operator Panel). Note that this may revert the "Admin" password to the factory default. to the Configure menu on the front display. Select Save/Restore . Choose Restore Passwords .
From the physical MOP, navigate to . Confirm the action. The library will restart. Try logging in with the default credentials if
Security policies within the library firmware automatically disable account access when security thresholds are breached.
Provide your library and current Firmware Version .
The IBM TS3310 features a secondary, built-in service account designed for recovery and maintenance. service Default Password: service Note: If your organization adheres to strict security
Then exit.
Open the terminal session and press to wake the prompt. Log in using the system maintenance credentials.