Symptoms
Accessing Article 78708 is easy. Simply follow these steps:
Before applying the remediation steps, confirm that your virtual environment meets the initial structural baselines: Requirement Specification Service Pack 1 (SP1) kbvmware s article 78708 free
Hope this saves someone else a headache!
A: Yes, if you are using VMware Tools version 11.1.0 or newer on a Windows 7 SP1 guest, you will need SHA-2 support. Older VMware Tools versions (e.g., 11.0.6) may still work without the updates. Symptoms Accessing Article 78708 is easy
For further technical specifics, you can access the full details on the Broadcom Support Portal or review the VMware Tools Release Notes Do you need help finding the specific Microsoft KB update numbers required for your particular Windows version? VMware tools fail to install on Windows 7 Guest | Fusion
Disclaimer: Information is based on VMware Tools release notes and knowledge base articles updated through 2024–2026. Older VMware Tools versions (e
If you are trying to install or upgrade VMware Tools on legacy operating systems such as or Windows Server 2008 R2 SP1 , you may encounter installation failures. This issue is directly addressed in VMware KB Article 78708 , which details the necessity of SHA-2 code signing support for modern VMware tools.
Free Workaround (step-by-step)
Depending on your baseline installation, you must download and transfer the following individual standalone updates to your VM: 1. The Core SHA-2 Update (KB4474419)