Note: Passwords are case-sensitive. Ensure your Caps Lock key is off when entering credentials via a USB keyboard or the front panel. Step 2: The Hardware CMOS Reset Method
For standalone Napco DVR hardware (like certain iSeeVideo models), a physical reset can often revert settings to factory defaults: Reset Button
: Contact your security dealer. They can log into their Napco Technical Library account and use the "Reset a System User Password" tool. This typically resets your password to the default 1 2 3 4 . napco dvr password reset new
For security professionals and business owners, Napco is a trusted name in video surveillance. However, one of the most common support tickets involves the dreaded "Invalid Password" error on a Napco Digital Video Recorder (DVR). Whether you have inherited an old system, changed staff, or simply haven't logged in for three years, a can feel impossible without the original credentials.
Remove the screws holding the metal cover, then carefully lift it off to expose the motherboard. Note: Passwords are case-sensitive
How you perform this reset depends on your device:
for iBridge, iSeeVideo, or iRemote-MOD, use these default credentials: Default Password Default Username : This is automatically generated using the first 3 characters of the subscriber's first name and the last 4 digits of their phone number. Napco Technical Library Physical Hardware Reset They can log into their Napco Technical Library
to change passwords. Usernames and passwords must be at least 8 characters. Napco Technical Library Default Credentials If you are setting up a new subscriber account
: Some models may require you to temporarily remove the internal CMOS battery (a small silver coin cell) for a few minutes to drain the volatile memory holding the password. 4. iBridge App Method If you still have access to the iBridgeVideo app but just want to change an existing password: Open the app and tap at the bottom right. Navigate to Settings > Account and Security > Change Password
Or, have a security code sent to your registered email address 1.2.5 .