ConnectWise ScreenConnect (formerly Control) is a top-tier remote support and access software. To use its features, you need a valid license key. This guide covers everything about ScreenConnect license keys, including types, activation steps, and management tips. 1. What is a ScreenConnect License Key?
Store the key in a password manager. If you lose it, contact ConnectWise support with your invoice number.
The latest official pricing for monthly billing may differ. As of 2026, monthly options are also available: One ($30/mo), Standard ($45/mo), and Premium ($55/mo).
If you have renewed your software assurance or upgraded your concurrent session limit on an on-premise server, you must manually apply the new key. Step-by-Step Activation Guide Screenconnect License Key
: Using pirated software violates copyright laws and voids compliance (HIPAA, PCI-DSS).
In conclusion, the ScreenConnect license key is far more than a trivial administrative detail. It is the linchpin of a secure, legal, and functional remote support infrastructure. While the temptation to circumvent licensing costs may exist for some, the risks associated with unauthorized keys—ranging from security vulnerabilities to legal liability—render such practices untenable for serious professionals. Properly managed license keys ensure that the software remains a robust shield for IT operations, rather than a liability. As remote work continues to dominate the professional landscape, respecting and managing these digital keys will remain a cornerstone of responsible IT governance.
: For on-premises installations, you can find your key by opening the bin folder in your server installation and viewing the license.xml file with a text editor; the key is located between base64 tags. If you lose it, contact ConnectWise support with
Here is the cold, hard reality of attempting to use a counterfeit ScreenConnect license key.
Keep your license strings out of public repositories (like GitHub), public forums, or unencrypted text files.
A (now under the ConnectWise ScreenConnect brand) is a digital credential used to unlock remote support and unattended access capabilities. For modern cloud-based users, this key is often integrated directly into the cloud portal, while self-hosted (on-premise) users require a physical key to activate their server. you'll need to purchase an upgrade
ConnectWise has made significant changes to its licensing structure: Discontinuation of Free Tier September 2025
To renew, you'll need to purchase an upgrade, which provides a fresh 365 days of updates. Upgrades are processed like new purchases, but you may receive a trade-in credit based on the age of your existing license. You can check your potential credit by entering your current license key on the official upgrade page.