Service Desk Licence Exclusive -

: Provides a centralized portal for multiple service desk instances across different departments (HR, Facilities, IT). This model differs from having multiple individual licenses by offering a unified view. Key Licensing Details

Paying for premium features like complex Project Portfolio Management (PPM) or AI-driven analytics when the team only requires basic ticket tracking. service desk licence exclusive

Which you currently use (e.g., Jira Service Management, ServiceNow, Freshservice) The total number of agents on your team : Provides a centralized portal for multiple service

Licensing costs are predictable. As your team grows, you know exactly how many licenses you need to purchase, making budget planning much simpler than estimating concurrent usage rates. When to Choose an Exclusive Licence Model Which you currently use (e

Designed for department managers, HR personnel, or QA leads who need to collaborate on tickets but do not manage the IT infrastructure.

: Usually unlimited and free for the end-users who submit tickets.