Open the device's web encoder settings and verify that the "Audio/Video" checkbox is enabled for both the main stream and substream. Ensure your PC's audio drivers are up to date. 4. Software Crashes Upon Launching
Intel HD Graphics or dedicated card with DirectX 9.0c support Network: 100 Mbps Ethernet port Recommended Specifications (For 16+ Channels / 4K Streams) Operating System: Windows 10 or Windows 11 (64-bit) CPU: Intel Core i7 (4th Gen or higher) RAM: 8 GB or 16 GB
Verify the IP address of the security device has not changed due to a router reboot. (Assigning static IPs to your NVRs/cameras is highly recommended). smartpss version 2.002
If you encounter any issues or have questions about SmartPSS 2.002, please don't hesitate to contact our support team. We're here to help.
If you are setting up a new system or encountering bugs with version 2.002, you should migrate to . Open the device's web encoder settings and verify
Incorrect login credentials, IP address mismatch, or network disconnection.
Supports split-screen grids ranging from 1 to 64 views per screen. Software Crashes Upon Launching Intel HD Graphics or
While SmartPSS 2.002 was a robust surveillance tool, users reported several issues and limitations:
remains a gold standard for users who need reliability over "cloud-first" features. It is ideal for:
Because this version is older, you may encounter modern OS conflicts. Here are fixes for the top five issues.
Automated filtering of recorded footage based on motion or event triggers.