Check your original retail packaging or user manual for the official support email address. Email their support team with your exact Hardware and Software version strings to request the latest .bin firmware file.
: Do not power off the device during the 15-30 minute update process. Once finished, the box should restart automatically. Important Performance Tips
. An interruption could corrupt the device's operating system, requiring advanced technical steps to recover it. viewtv at-163 firmware update
If you encounter issues during or after the update process, consider the following troubleshooting steps:
To help you find the correct file, could you tell me the listed in your device's information menu? Check your original retail packaging or user manual
After the reboot, it is highly recommended to perform a factory reset to clear out old system conflicts. Go to > System > Factory Set and enter the default password (usually 000000 ). Once reset, run an Auto Channel Search to scan for available digital broadcasts with your newly updated software.
Insert the USB drive into the port on the front of the ViewTV AT-163. Software Update USB Upgrade Select the file on your drive and press DO NOT POWER OFF THE DEVICE. Once finished, the box should restart automatically
: The power was interrupted during the flash process, or the wrong firmware file was used.